Perhaps the most fundamental of all control
techniques is management by exception (MBE), a control principle which
suggests that managers should be informed of situation only if control
data show a significant deviation from standards.
The use of MBE results in two advantages for
organizations:
First,
it means a better use of the manager's time. Particularly, use of MBE
with computers, helps managers save time by bringing to their attention
only those conditions that appear to need managerial action.
Second, MBE encourages workers to exercise
judgment when doing their work. As long as they are within the
guidelines that have been established, they can continue working as they
see fit.
Therefore,
management by exception is both a motivational and control techniques.
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